Current Address: If you’re unsure about your ''move in'' date to your current address, you may simply enter the present date (month and year). Our system only accept dates after the year 1955. Please use this value even if you have lived prior to this date.
Also, it won’t accept any dates within the future.
Additional Address: Depending on the level of background check assigned to you, you might be asked to provide additional addresses if you have lived at a different address within the last 7 years.
Zip Code or State: The form only needs the 5 digit zipcode. Also, an error message will show if the provided zip code doesn't match the state code provided (or vice versa). Please ensure that the zip code entered is associated with the state code chosen.
International Address: You would only be asked an international address if your background check involves international searches. Postal code field is not required for countries that do not have postal codes, such as Belize and Zimbabwe. We also allow alphanumeric postal codes up to 10 characters for international addresses instead of a 5 character numeric zip code for US orders. State field typically used for the two character US state code should instead have the fully written out region or province, such as Kyoto or Ontario.
If you encounter any errors that are not covered by the topics above, feel free to reach out to our Advocates team at TheAdvocates@sterlingvolunteers.com or 1-855-326-1860 Option 3.