1. Help Center
  2. Username and Password

My temporary password is not working

This generally happens when a password has been reset multiple times and the system sends multiple temporary passwords to you. Your account may have also been locked due to multiple login attempts and needs to be unlocked on our end. 


Please reach out to the Advocates at 855-326-1860, option 3 or send an email to TheAdvocates@sterlingvolunteers.com.