1. Help Center
  2. Username and Password

I cannot remember my password

If you have forgotten your password, click the "Forgot Password" link on the login screen.

I cannot remember my password1


Enter your username or email on the "Forgot Password" screen and we will send an email with a temporary password to the address associated with that username. Use the temporary password to log in, and you’ll be prompted to set a new password!

I cannot remember my password2


If you did not receive an email, or if you are still encountering issues logging in, please contact our Advocates team by calling 1-855-326-1860 option 3 or email us at TheAdvocates@SterlingVolunteers.com.