How can I renew my background check?

Read this article to gain clarity around the background check renewal process.

If your background check has expired, your organization may contact you to renew your background check. Each organization has their own unique screening policy. There may also be instances wherein the organization may request that you renew your background check ahead of its expiration date. This is also based on the organization's screening policy and varies depending on the organization's seasonality, renewal period, or screening regulations.

There are three different renewal options that may apply to you:

1. Renewal Invitation

An email with an embedded link will be sent to you. This link will automatically route you to the Sterling Volunteers login page. Once logged in, the system will require you to complete the background check submission form.


An organization may give you a GOOD DEED Code. Once you have entered this code while logged into your account, it will redirect you to the background submission form.

For instructions on using a GOOD DEED Code, please click here!

3. Client Order

The organization you are volunteering with may place the background check on your behalf after you have completed a paper form.